Returns & Refunds

Return and exchange policy

In accordance with the Consumer Protection Act of Finland, you have the right to exchange and/or return an item within 14 days of receiving your order. The return right applies only items that are in new, unused condition and in their original packaging. Include a copy of the order when sending an item back for return or exchange. Also include your name, customer number, phone number, email and address. For exchanges, please include the information on what you wish to exchange the item for.


Katja Kokko Oy
Business ID: FI28671199
C/O Ahertajankatu 19
33720 Tampere, Finland