Payment & Shipping

Shop - Gua She tools & skincare products

Payment methods

The products and applicable shipping fees will be paid when placing the order. The following payment methods are accepted:

Paypal
With PayPal, you can shop without a credit card. The payment method requires a PayPal account.

Stripe
The payment provider for credit card payments is Stripe. We accept American Express, Diners Club, Maestro, MasterCard, Eurocard and Visa. The authorization hold will be removed from your credit card if the order is cancelled before the charge. In the case of a later cancellation, we will make a refund, which show as a separate transaction. Kindly note that it might take 3–6 business days for a refund to be visible on your credit card account.

Klarna
Klarna provides three different payment options: Pay now, Buy now and pay later and Slice it.

Paytrail
Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oyj. It’s also possible to pay by bank transfer.

Payment Service Provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7

 

Shipping fees

Shipping in Finland to Posti pick-up point 6,50 €
Shipping in Finland to Matkahuolto pick-up point 4,50 €
Home shipping in Finland via Posti 10 €
Home shipping in Finland via Matkahuolto 9 €

Free shipping in Finland and Åland for the orders over 130 €

Shipping to Sweden Post Nord Mypack Collect pick-up points 12 €

Free shipping to Sweden for the orders over 130 €

Shipping to Baltics (Estonia, Latvia, Lithuania) Postal Parcel Baltics 7,50 €

Free shipping to Baltics for the orders over 130 €


Shipping to other EU-countries DHL Express 25 €

Free shipping to other EU-countries for the orders over 200 €

Shipping to non-EU countries:
United Kingdom 30 €
Norway 50 €
USA 70 €

Delivery time
2 to 5 business days when products are in stock. Shipping delays, weekends and holidays may affect delivery time.

Postal parcel – Finland
Posti Postal Parcel – Package delivered to Posti Parcel PointMatkahuolto Near Parcel – Delivered to the parcel pick-up point nearest to the recipient’s address or chosen by the sender within 1-3 business days – also delivered on Saturdays in the Helsinki region, Tampere, Turku and Oulu.

Posti Parcel Baltics
The delivery time to Estonia and Latvia is 1–2 working days and to Lithuania 2–3 working days. Delivered through an extensive service point and parcel locker network.

Priority parcel
Deliveries to the Nordic countries within 3–5 days, elsewhere in Europe within 2–7 days and elsewhere in the world within 6–14 working days. Formalities in the customs of the destination country may affect the delivery times.Priority parcels are delivered to the recipient’s address in the following countries: Austria, Belgium, Croatia, the Czech Republic, Denmark, Estonia, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia (to corporate addresses only), Liechtenstein, Lithuania (to corporate addresses only), Luxembourg, Malta, the Netherlands, Norway (to corporate addresses only), Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland and the USA.In other countries, the shipment is delivered to the pickup location and the recipient will be notified of the arrival of the delivery.

Shipment tracking
Once your order has been sent, you will receive an email with a tracking code for your package. You can check the shipping status of your package. The package is delivered to the service point selected at the ordering stage and you receive a package arrival notification by mail, email or SMS. It is not possible to track orders sent as a letter. If you have ordered an item that is not in stock, we will email you an estimate of the arrival date of the package.

Online Courses

Payment Terms

Katja Kokko Oy (VAT number FI28671199) (online shop) sells products to private persons in Finland and abroad. We reserve all rights to change the terms and conditions, and the prices. All prices include the VAT.

Product ordering

The order is confirmed by using the check-out functionality in the online shop to pay for the purchase. By confirming an order, you accept these terms and conditions and product pricing. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

Payment methods


PayPal

With PayPal, you can shop without a credit card. The payment method requires a PayPal account.


Credit card

We accept American Express, Diners Club, Maestro, MasterCard, Eurocard
and Visa. The authorization hold will be removed from your credit card if the order is cancelled before the charge. In the case of a later
cancellation, we will make a refund, which show as a separate transaction. Kindly note that it might take 3–6 business days for a refund to be visible on your credit card account. The payment provider
for credit card payments is Stripe.

Contact

Katja Kokko Oy
Business ID: 2867119-9
C/O Ahertajankatu 19
33720 Tampere, Finland
hello@yinyourskin.com